Terms of service

Last updated: September 2, 2026

Welcome to Anayra Plus! These Terms of Service ("Terms") govern your access to and use of anayraplus.com, including any content, functionality, and services offered on or through the site (the "Services"). Our store is powered by Shopify.

By accessing or using our Services, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. About Us

Anayra Plus is an online store based in Sharjah, United Arab Emirates, offering kids' clothing, toys and games, feeding essentials, baby gear, mother essentials, and newborn products to customers across the UAE.

Anayra Plus Al Sajaa Industrial, Plot # 4488, Sharjah, United Arab Emirates Email: team.anayraplus@gmail.com

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, and have the legal capacity to enter into a binding contract to use our Services or place an order. If you are under 18, you may only use our Services with the involvement of a parent or legal guardian.

3. Your Account

If you create an account with us, you're responsible for:

  • Providing accurate and up-to-date information
  • Keeping your login credentials confidential
  • All activity that occurs under your account

Please notify us immediately at team.anayraplus@gmail.com if you suspect any unauthorized use of your account.

4. Products & Pricing

  • We make every effort to display our products, descriptions, and images accurately. However, colors, packaging, and minor details may vary slightly from what's shown on screen.
  • All prices are listed in UAE Dirhams (AED / Dhs.) and are subject to change without prior notice.
  • We reserve the right to limit quantities, discontinue products, or correct pricing errors at any time, even after an order has been placed. If a pricing error affects your order, we will contact you before proceeding.
  • Product availability is not guaranteed until your order is confirmed.

5. Orders & Payment

  • By placing an order, you confirm that all information provided (shipping address, contact number, etc.) is accurate and complete.
  • We accept the payment methods listed at checkout, including Cash on Delivery (COD) where available.
  • We reserve the right to refuse, cancel, or limit any order at our discretion — for example, in cases of suspected fraud, pricing errors, or unavailability of stock. If your order is cancelled after payment, you will receive a full refund.
  • Order confirmation does not guarantee acceptance; your order is not final until it has been dispatched.

6. Shipping, Returns & Refunds

Shipping timelines, delivery areas, and charges are outlined in our Shipping Policy. Return, exchange, and refund eligibility is outlined in our Return & Refund Policy. Both policies form part of these Terms.

7. Promotions & Discounts

Any discount codes, promotions, or offers are valid only for the period and conditions specified and may be modified, restricted, or withdrawn at any time without prior notice, unless required otherwise by law.

8. Intellectual Property

All content on this site — including our logo, product photography, graphics, text, and designs — is the property of Anayra Plus or our licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use our content for commercial purposes without our prior written consent.

9. Acceptable Use

When using our Services, you agree not to:

  • Use the site for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to our systems, accounts, or data
  • Interfere with or disrupt the security or functionality of our site
  • Submit false, misleading, or fraudulent information (including fraudulent orders or payment details)
  • Use automated tools (bots, scrapers, etc.) to access or extract data from our site without permission

10. Reviews & User Content

If you submit a product review, comment, or other content to our site, you grant Anayra Plus a non-exclusive, royalty-free right to use, reproduce, and display that content in connection with our Services. You're responsible for ensuring anything you submit is accurate, lawful, and does not infringe on the rights of others. We reserve the right to remove any content we deem inappropriate.

11. Third-Party Links

Our site may contain links to third-party websites or services that are not owned or controlled by Anayra Plus. We are not responsible for the content, privacy practices, or policies of any third-party sites.

12. Disclaimer of Warranties

Our Services and all products are provided on an "as is" and "as available" basis. While we strive for accuracy and quality, we do not guarantee that our Services will be uninterrupted, error-free, or that product descriptions and images will be 100% accurate at all times, to the extent permitted by applicable law.

13. Limitation of Liability

To the fullest extent permitted by UAE law, Anayra Plus shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products, except where such liability cannot be excluded or limited by law. Nothing in these Terms limits your statutory rights as a consumer under UAE law.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the competent courts of the UAE, without prejudice to any mandatory consumer protection rights you may have.

15. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, offerings, or legal requirements. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our Services after changes are posted constitutes your acceptance of the revised Terms.

16. Contact Us

Questions about these Terms? Reach out anytime:

 📧 Email: team.anayraplus@gmail.com

By using anayraplus.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy and Shipping & Return policies.