Refund policy
Shop with Confidence
At ANAYRA+, we want you to be completely satisfied with your purchase. If you’re not happy with your order, our easy return and refund policy ensures a smooth and hassle-free process.
Easy Returns
- You can return items within 14 days of delivery for a refund or exchange.
- Items must be unused, in their original packaging, and in the same condition as when you received them.
- To initiate a return, contact our Customer Support at anayraplus01@gmail.com with your order number and reason for return.
Refunds
- Once your returned item is received and inspected, we will process your refund within 3-5 business days.
- Refunds are issued via the original payment method.
- Shipping costs are non-refundable, except in cases of damaged or defective products.
Exchanges
- If you received a damaged, defective, or incorrect item, we will gladly send a replacement at no extra cost.
- Exchanges are subject to availability of stock.
Damaged or Faulty Items
- Inspect your order upon delivery. If your item is damaged or defective, contact us immediately at anayraplus01@gmail.com with photos.
- We will replace the item or issue a full refund, depending on your preference.
Shipping Returns
- For returns, we recommend using a trackable shipping service to ensure your package arrives safely.
- You are responsible for return shipping costs unless the return is due to a store error.
Why Shop with Us
- Hassle-Free Returns: Easy, fast, and customer-friendly.
- Safe & Secure Shopping: Your satisfaction is our top priority.
- Trusted Service in UAE & KSA: Reliable support and quick resolutions.
Shop confidently at ANAYRA+—your happiness is guaranteed!
